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identity management (ID management)

Challenges of implementing identity management

To successfully implement identity management, an enterprise must be able to plan and collaborate across business units. Organizations that establish identity management strategies with clear objectives, defined business process and buy-in from stakeholders at the outset will more likely be successful. Identity management works best when IT, security, human resources and other departments are involved.

Identity management systems must allow companies to automatically manage multiple users in different situations and computing environments in real time. It’s just not feasible to manually adjust access privileges and access controls for hundreds or thousands of users. Additionally, authentication must be simple for users to perform, easy for IT to deploy and secure.

One of the top challenges of implementing identity management is password management. The functions of creating, updating and deleting passwords can have real costs that organizations want to reduce. Consequently, IT professionals should investigate techniques that can reduce the impact of these password issues in their companies.

For security reasons, tools for managing identity management should run as an application on a dedicated network appliance or server, either on premises or in the cloud. At the core of an identity management system are policies defining which devices and users are allowed on the network and what a user can accomplish, depending on device type, location and other factors. All of this also depends on appropriate management console functionality, including policy definition, reporting, alerts, alarms and other common management and operations requirements. An alarm might be triggered, for example, when a specific user tries to access a resource for which they do not have permission. Reporting produces an audit log documenting what specific activities were initiated.

Many identity management systems offer directory integration, support for both wired and wireless users, and the flexibility to meet almost any security and operational policy requirement. Because bring your own device (BYOD) is so strategic today, time-saving features such as automated device onboarding and provisioning, support for a variety of mobile operating systems and automated device status verification are becoming common.

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